Stratforge Redflare · Enok BOT — QC & Audit Analysis

Reporting period 2026-08-05 → 2026-08-07 · Flow: bot-resolved & closed (demo flow) + transfers

Catalog: BP-01…08 · GR-01…07 · TA-05240 bot interactions

Lowest-Scoring Calls — QC Review Queuei

					Key issues
C000bf51b72	2026-08-05	NA	0	Not Resolved	Intent miss, 20 accuracy err, Assumed, KG High
C8f5186d3c2	2026-08-05	NA	0	Not Resolved	Intent miss, 20 accuracy err, Assumed
Ca64c24ceab	2026-08-06	NA	0	Not Resolved	Intent miss, 20 accuracy err, Assumed
Ce233583545	2026-08-06	NA	0	Not Resolved	Intent miss, 20 accuracy err, Assumed
Cad6e4a177d	2026-08-06	Query Assistance	6.06	Not Resolved	Intent miss, 20 accuracy err, KG High, 1 repeats
Cf27a21ea34	2026-08-06	Mobile App Issue	6.9	Not Resolved	Intent miss, 20 accuracy err, KG High, 1 repeats
C0e613c0c6b	2026-08-06	Live Agent Request	8.33	Not Resolved	Intent miss, 20 accuracy err, Assumed
C97559589be	2026-08-06	NA	8.33	Not Resolved	Intent miss, 20 accuracy err, Assumed
Ce412bb0a3e	2026-08-06	Charger/Charging Station Issue	10	Transferred	Intent miss, 20 accuracy err, Assumed, KG High
C56c9279128	2026-08-05	NA	12.12	Transferred	Intent miss, 20 accuracy err, Assumed